Regardless when you acquired Path of Exile 2 forward of time or as an impulse buy, a problem is affecting customers all around the world: the shopper is telling you that your account doesn’t have entry to PoE 2—regardless of being the precise account you used to buy it.
It is a troublesome subject for apparent causes, nevertheless it’s significantly pervasive in the course of the recreation’s early-access launch. The servers went down in flames for hours, and even then, there’s a myriad of leftover points that is probably not your fault.
Right here’s why your account could not entry PoE 2 regardless of you proudly owning the sport.
Why does my account not have entry to Path of Exile 2?
Your account could not have entry to PoE 2 attributable to lots of convoluted causes. Getting a key for the sport is a prolonged, bumpy course of in itself, and that’s earlier than you face a litany of errors like irregular disconnection and sudden disconnects.
The anticipated course of (no less than on PC) was to select up a key out of your storefront of selection, then redeem it by the official web site, and at last log into PoE 2 utilizing your key. That stated, that technique is hardly easy, with roadblocks like web site upkeep and bugs, significantly throughout its turbulent launch.
A constellation of gamers have reported not getting a key regardless of buying early entry, as seen within the Steam boards and on social media. Developer Grinding Gear Video games (GGG) addressed a part of the problem by acknowledging the web site’s upkeep is stopping gamers from acquiring their keys, although the studio didn’t point out circumstances the place the entry key was outright lacking.
How you can repair ‘your account doesn’t have entry to Path of Exile 2 early entry’
Whereas this course of is meant to be painless and streamlined, a ton of points could make this a nightmarish endeavor, particularly when you didn’t have a GGG account beforehand. If all issues go based on plan, the repair for the “your account doesn’t have entry to Path of Exile 2 early entry” message ought to be:
Create or log into your Path of Exile account Head to your account settings and discover the Path of Exile 2 early entry tab on the fitting aspect of the window. Alternatively, search for a message in your Messages tab. Redeem your early entry key by the official web site In the event you bought the sport however nonetheless don’t have a key, this is a matter with GGG.
A big a part of this repair requires entry to the PoE web site, which will be affected by server instability. If that is your first time taking part in, you should create an account beforehand (although it’s also possible to hyperlink it to an current platform account). This alone took us a piece of time as a result of big server load.
When you’ve logged into your account, search for a immediate on the fitting aspect of the menu, under your consumer image. Clicking it is going to ahead you to the particular web page for early entry. On the flip aspect, Xbox gamers can discover their key as a web site message, based on Reddit.
If all the pieces goes easily, you must see a button to request your keys. In the event you’re not as fortunate, nonetheless, the web page could let you know that you just nonetheless can’t entry Path of Exile 2.
That is virtually actually attributable to points with GGG. If the web site is underneath upkeep, as an illustration, you may’t carry out these important steps, so that you’re left hanging out to dry. Likewise, when you purchased a code from an official storefront, there’s no cause to not have entry to the sport, so it’s secure to imagine it’s one thing on the developer’s finish. If these steps didn’t give you the results you want, there’s nothing to do however wait and/or attain out to assist. GGG has saved gamers within the loop throughout PoE 2‘s launch, so keep tuned to the studio’s official communications for extra data.
